Shipping Policy
1. Shipping Coverage
LIORA CREST LLP currently ships orders across India. International shipping is not available at this time.
2. Shipping Charges
Shipping charges may vary based on the product, weight, size, and delivery location. Any applicable charges will be displayed at checkout.
3. Order Processing
- Orders are processed within 1–3 business days after payment verification.
- Orders placed on weekends or public holidays will be processed on the next business day.
4. Estimated Delivery Time
Delivery typically takes 3–7 business days depending on the delivery location and logistics partner. Delays due to unforeseen circumstances (weather, courier delays, etc.) may occur.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment through the courier partner’s website.
6. Shipping Partners
We partner with reputed logistics providers to ensure timely and safe delivery. Common shipping partners include India Post, Delhivery, Blue Dart, and others.
7. Delayed or Failed Deliveries
- If a package is delayed beyond the estimated timeframe, please contact us with your order ID.
- In case of delivery failure due to incorrect address or recipient unavailability, re-shipping charges may apply.
8. Damaged or Lost Packages
- If you receive a damaged package, notify us immediately with photos and your order details.
- In case of lost shipments, we will initiate an investigation with the shipping partner.
9. Address Accuracy
Please ensure your shipping address is complete and accurate. LIORA CREST LLP is not responsible for orders delayed or lost due to incorrect or incomplete address information.
10. Contact Us
If you have any questions regarding shipping, please contact:
- Email: lioracrestllp@gmail.com
- Phone: +1-XXX-XXX-XXXX
- Address: LIORA CREST LLP, 3/11 Thenguvila Puthen Veedu, Alummoodu (P.O), Kollam, Kerala 691577